Source: Government of Australia Capital Territory
On 13 September 2024, the ACT Government assumed a caretaker role, with an election to be held 19 October 2024. Information on this website will be published in accordance with the Guidance on Caretaker Conventions until after the election and conclusion of the caretaker period.
Released 20/09/2024
Public transport users are advised of changes to bus and light rail travel from today with the next phase of the MyWay+ transition beginning. This will see existing MyWay equipment removed from buses and at light rail stops so it can be replaced with new MyWay+ validators and other hardware.
Key changes taking place from today, Friday 20 September 2024:
- The MyWay ticketing system will no longer be available. Travel on buses and light rail will be free until MyWay+ launches in November.Customers will not be required to tap on and off during this fare free travel period.
- NXTBUS will no longer be available. This includes real time information onboard buses, at bus stops and interchanges as well as the NXTBUS real time web site and SMS service.
- Bus services will continue to operate to the scheduled timetable. Static timetable information is available at interchanges, major bus stops and online.
- Light rail will continue to operate to the scheduled frequency. Next stop information will still be available for light rail (onboard and at stops).
- System testing will begin and take place with over 200 Canberrans providing feedback on the new system and the journey planning functionality.
The easiest way to plan your trip is by using the Transport Canberra Journey Planner or referring to timetable information.
Although there is no longer a need for passengers to tap on and off with their MyWay card, passengers are asked to hold onto their card/s. The card number will be required for the transfer and refund process.
People who were not able to register their MyWay card with funds before the Friday 20 September cut-off date are also asked to hold onto their card. These cards will be able to transfer to a new MyWay+ account once the system is launched in November. Further details will be available in the coming weeks.
For updates and further information on MyWay+ and the transition period, please visit www.transport.act.gov.au.
– Statement ends –
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