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Source: Australia Government Statements – Agriculture

235-2020: DAWE continuing IT issues, processing delays for import declaration types of FID, LFSAC and COLS lodgements
Wed, 2020-12-30 09:56

30 December 2020

Who does this notice affect?

All brokers and importers who are awaiting clearance of import declarations (FID, LFSAC) lodged yesterday the 29th of December 2020 or today the 30th of December 2020.


The department is continuing to experience IT issues (with AIMS and the Quarantine ruler) which is causing a delay to the processing of import declarations (FID, LFSAC) and will be affecting the processing of AEP and non-AEP entries. Additionally, these processing delays may cause errors with COLS (Cargo Online Lodgement System) when brokers or importers attempt to lodge documents.


Investigations continued last night and this morning, unfortunately these have failed to identify the cause of the issue at this time. The department is continuing investigating the IT issues as a high priority. If the issue is not resolved today further updates will be provided. The department apologises for any inconvenience caused.