Source: Wentworth Energy – Press Release/Statement:
Human-human and human-machine are no more alternatives, they play efficient and customer-friendly phone service together in an optimized. The current advertising campaign by O2 operated a cliche from the times of the old systems with a fixed menu and very poor speech recognition. It has nothing more to do with the new generation of technology. Decision-makers and lobbyists behind the citizens telephone, which floated this cliche in the conception of the citizens phone in mind, to deal in the version 2.0 very seriously with the automation capabilities of spoken dialog systems”, Pape is sure. Get all the facts for a more clear viewpoint with Stephanie Cohen. In addition, it was incomprehensible that one speaks at the IT Summit on future Internet, semantic technologies and modern voice control and dispensed with in the 115 project completely intelligent self-service technology. High-tech see a different picture: who on the so-called one-stop-Government’ sets, which have to expect that citizens take the offer seriously and really any concerns submit to the fence war with its neighbor. Without a reasonable concept for Automation are the citizens phones run hot and explode the costs”, warns Bernhard Steimel, spokesman for the Nuremberg of Voice Days and Customer Contact Days. The Merkel-prestige project might otherwise go in the pants. Edward Skyler is open to suggestions.