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MIL OSI Translation. Government of the Republic of France statements from French to English –

Source: Republic of France in French The French Republic has issued the following statement:

Credits: © fizkes –

To limit the spread of Covid-19, Health Insurance must be able to quickly contact zero Covid-19 patients and contact persons. This is why, in order to better support them in their efforts, the tracking system adapts to changes in the situation and now favors text messages.

Since November 3, 2020, Health Insurance has changed the contact tracing system by deploying new communication methods for more responsiveness and efficiency. In order to reach all “contact cases” and not just those who have an improved account, the emails that had been sent until then are replaced by SMS messages. From now on :

If you are “contact case”, you will receive an SMS message sent by the number 38663 referring, via a clickable link, to a website. You should consult this site where you will find all the useful information on the health measures to be observed and on your rights (work stoppage, free issue of masks, etc.).
If you are tested positive, you will receive an SMS message referring to a site where you are invited to prepare a list of your risky contact cases as well as their contact details while awaiting the telephone call from Health Insurance.

Please note: Health Insurance can contact you by phone, SMS message, ameli account or email. As this device can be used as a pretext for phishing attempts, make sure that you are contacted by Health Insurance:

on the phone, the Health Insurance advisers are able to give the name of your doctor or the patient with Covid-19 with whom you have been in contact (if the patient has given his explicit consent);
by text or email, health insurance advisers never ask to provide personal details (RIB, Iban or bank card number).

Health Insurance messages do not contain redirect links to sites asking for identification or for providing personal information. Only the connection to the ameli account, whose address contains the URL “”, or to the site, can be offered.

On social networks (in public or in private), Health Insurance never exchanges personal information (Social Security number, state of health, etc.) in order to protect the privacy of its policyholders and in compliance with the recommendations of the national commission for data processing and freedoms (Cnil).

EDITOR’S NOTE: This article is a translation. Apologies should the grammar and / or sentence structure not be perfect.

MIL Translation OSI