Source: China State Council Information Office 2
Luohu is offering its residents helpful services through its iLuohu e-government services platform, which consists of apps, WeChat accounts and software.
The district has accelerated digitalization of its government services in recent years, enabling residents to handle almost all affairs handled by the government.
Luohu pays special attention to heeding users’ responses and comments on the platform, and has continuously improved its performance in better meeting the needs of the people.
The e-government platform has played an indispensable role during the outbreak of COVID-19. Through it, people can quickly look up the results of their nucleic acid tests for the virus.
The platform now has more than 200,000 registered users, and it has become a reliable means for many local residents to access government information and services.
For instance, the government provides updated listings of available parking lots in a real-time manner, creating a useful assistant to locals in their daily lives.
In the future, Luohu plans further integrate its online and offline services, and connect the platform to more data bases related to public services, so ensure the public can enjoy better customized services provided by the government through advanced technology.