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MIL OSI Translation. Region: Portuguese / Latin America –

Source: Republic of Brazil 2

RESEARCH reveals passenger confidence in actions to prevent the new coronavirus

By Rafael Brais, with information from Infraero and Anac

Brasília Airport was recognized for the adopted biosafety protocols. Credit: Rafael Brais / MTur With the responsible resumption of tourist activities in Brazil, the country’s airports have started to adopt several measures to prevent the new coronavirus. The 47 terminals under Infraero’s administration, for example, are following the sanitary measures determined by the National Health Surveillance Agency (Anvisa). The private concession terminals also adopt biosafety protocols, including recognition by international entities. Such initiatives reflected in the perception of tourists. This is shown by an unprecedented survey by the Ministry of Infrastructure (MInfra) that indicates travelers’ confidence in the measures adopted by the airline industry. Those who need to go to Brazilian airports have already become accustomed to the new boarding criteria. At the terminals, travelers will find a structure adjusted to sanitary measures, as an incentive to use digital channels to check-in; guidance on avoiding the handling of printed boarding passes; use of a mask by passengers and persons in public areas of the airport, as well as the use of personal protective equipment (PPE) by Infraero employees. In addition, the terminals disclose the protocols in sound systems, flight information panels, posters and easels distributed in the departure and arrival areas and operational and administrative areas of the airports; as well as restrooms, parking and a waiting area for public transport; in addition to content on the website, social networks and other means applicable to the Infraero Network to prevent and combat Covid-19. The Minister of Tourism, Marcelo Álvaro Antônio, highlighted the importance of biosafety measures for the resumption of the sector, such as those adopted in airport terminals and as provided for by the Responsible Tourism Seal of MTur. “Whoever uses airports in Brazil has all the necessary structure to make a safe trip,” he said. “Such protocols, such as those adopted by those who signed up for the Responsible Tourism Seal, are essential for the resumption of activities in the sector,” he said. PEQUISA – Research by the Ministry of Infrastructure (MInfra) indicates travelers’ confidence in the measures adopted by the airline industry new coronavirus. The Survey of Perception of Sanitary Safety in the Air Sector, published in September, reveals that 53.1% of respondents believe that the health protocols used in airports and aircraft are efficient to avoid contamination. The use of technology to reduce personal contact and measures such as the use of a mask and frequent cleaning of circulation spaces are identified as strengths in regaining the confidence of passengers. For 62.5% of those interviewed, flying is still the safest way to travel. The national survey also shows, due to the pandemic, a passenger more connected to technologies and the internet. While 69.1% already prefer to check in by cell phone or tablet, the minority (9.1%) still opt for direct contact at the companies counter and 83.9% would be willing to use the technology to reduce interaction in the boarding process. The airline industry has been acting in accordance with the determinations of Anvisa and with the monitoring of Conaero and the Working Group coordinated by the National Civil Aviation Agency (ANAC). Check out the measures for the sector: https://www.anac.gov.br/coronavirus/.CERTIFICATION – Inframerica, a concessionaire for Brasília Airport, has been internationally recognized for all its health efforts to combat Covid-19. The International Airport Council (Airports Council International – ACI) has accredited the airport in Brasilia with Airport Health Accreditation (AHA) certification of good practices in sanitary measures. The certification proves that the administrator has implemented in the last few months the necessary procedures to attend to the well-being of passengers and employees. The program also recognizes the work done by the concessionaire in implementing actions to restore confidence in air travel. Among the aspects evaluated are cleaning and disinfection, signs of physical distance, protection of employees, communication and procedures with passengers. its airports, in addition to cleaning and disinfecting the entire passenger movement area, boarding bridges, boarding and disembarking buses and other spaces in common use; – Distance of at least two meters between people at the airport – with signage by means of table, floor and seat stickers, especially in places such as check-in, inspection channels, gates and boarding bridges, baggage belts, eating areas, among other places with passenger flow; – Guidance to avoid crowds in stores, restaurants and snack bars; – Organization, together with airlines, of greater spacing between passengers when boarding and passenger disembarkations, either on fingers or remote procedure (bus or on foot) .Editing: Vanessa Castro

EDITOR’S NOTE: This article is a translation. Apologies should the grammar and / or sentence structure is not perfect.

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