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MIL OSI Translation. Region: Russian Federation –

Photo by M. Mishin. Press Service of the Mayor and the Moscow Government

For emergency calls, medical teams arrive in no more than 11 minutes.

Every day 1,042 ambulance brigades are on duty in the capital, they carry out about 11 thousand calls. Dispatchers receive an average of about 17 thousand calls per day. According to the Minister of the Moscow Government, the head of the Moscow City Health Department Alexei Khripun, the load on the Moscow ambulance has increased by 10-15 percent compared with the same period last year. Nevertheless, everyone receives full assistance, regardless of age, concomitant diseases, place of registration or other factors.

“Not a single appeal is left without attention. The average time of arrival of ambulance and emergency medical teams remains within federal guidelines. By the way, the metropolitan ambulance has long been arriving at the estimated time. That is, in fact, an ambulance and emergency medical care arrives to a call on average faster than it should be according to federal regulations. So, today the average arrival time of the brigade for emergency calls does not exceed 11 minutes, ”said Aleksey Khripun.

In addition, artificial intelligence helps ambulance dispatchers. Special algorithms have been developed for interviewing patients; they have reduced the call processing time and the time for sending teams to patients.

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Ambulance and emergency medical care station named after A.S. Puchkova is the largest medical organization in the city, which includes 60 substations and 107 posts. Of these, 20 are located on major highways, 10 on the Moscow Ring Road, and 77 on the territories of hospitals and polyclinic medical organizations. At the Station of ambulance and emergency medical care named after A.S. Puchkov, 2,500 doctors and 8,400 specialists with secondary medical education work.

EDITOR’S NOTE: This article is a translation. Apologies should the grammar and or sentence structure not be perfect.

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