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MIL OSI Translation. Region: Russian Federation –

E. Samarin.

They plan to develop the consultation service – soon it will be possible to receive information on housing issues in it.

Users of the portal now have access to a new format of consultations on the 10 most popular areas in the field of property and land relations. You can now learn about buying urban real estate, registering it and territorial planning via videoconference by placing an application online.

“Since the beginning of 2020, more than two thousand people have turned to the employees of the City Property Department for face-to-face consultations, and for the whole of 2019 – almost 7.5 thousand. Now individuals and legal entities can get the necessary information in any place convenient for them, the recording for the video consultation is already open, “said the Deputy Mayor for Economic Policy and Property and Land Relations

Vladimir Efimov.

Users will be able to get answers to questions related to lease, redevelopment, redistribution of land, cadastral registration and registration of rights, learn how to amend or terminate a lease agreement, and much more. In the future, the list of topics will be supplemented by housing issues.

“Online consultation on issues of property and land relations is the first experience of such use of video communication recorded on the portal. It is convenient for many residents and businesses to interact with authorities in the online format. This is especially true during the period of the spread of coronavirus infection, when it is especially important to take care of your health, work remotely if possible and refrain from visiting public places. The new service, launched by the Moscow Government, will allow citizens to receive qualified assistance at a time convenient for them without a personal visit to the government, ”said Eduard Lysenko, Minister of the Moscow Government, Head of the Information Technology Department.

You can get advice in the following areas:

Consent to the conclusion of transactions in relation to the right to lease a land plot and leased non-residential premises.
Obtaining the consent of the Department for redevelopment.
Changes to the lease agreement for non-residential premises and land, termination of the lease.
Provision of land for ownership and lease to owners of buildings.
The preemptive right to buy out leased premises within the framework of the implementation of the Federal Law of July 22, 2008 No. 159-FZ “On the Specifics of Alienation of State or Municipal Property Owned and Leased by Small and Medium-Sized Businesses, and on Amending Certain Legislative Acts of the Russian Federation “.
Preliminary approval of the provision of a land plot, redistribution of land and (or) land plots.
Assignment, change or cancellation of the address of the object of addressing (land plots), approval of the boundary plan.
Cadastral registration and registration of rights in relation to objects related to the property of Moscow.
Quarter surveying.
Issuance of a permit for the use of land or land plots, an agreement for the placement of an improvement object.

The user can choose the day and time from the proposed options. The date of the online consultation will be reminded by an e-mail and a notification in your personal account on the portal.

“The service has already passed a certain period of approbation, but in the process of work it will be modernized and improved, including in accordance with the wishes of users. For example, already now there is an opportunity, during a consultation, to demonstrate to a specialist documents on an issue of interest. To do this, you need to scan or photograph the papers in advance, and upload them to the video service during the conversation, ”said the head

City Property Department Maxim Gaman.

To sign up for an online consultation, you need to register on, open service catalog, hereinafter – the service “Appointment to the center of public services and OIV”. After that, you need to select the appropriate department – the Department of City Property, the list of records will indicate “Online consultation”. Having decided on the date and time of the consultation, the user will receive confirmation of the entry in his personal account. On the specified day, he will receive a link to the video service by e-mail, where an online consultation will take place. You can communicate with a specialist on any convenient device.

In addition, for clarifications regarding the work of the City Property Department, you can contact the unified reference service: +7 (495) 777-77-77.

EDITOR’S NOTE: This article is a translation. Apologies should the grammar and or sentence structure not be perfect.

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