Labour’s Rachel Reeves has described it as “grim beyond belief” that outsourcing firm Serco is set to exceed profit expectations for the year due to its much-criticised work on the government’s test and trace scheme.
Reacting to news that the company expects to make over £160m this year – millions more than expected – the Shadow Chancellor of the Duchy of Lancaster said the government should “sack Serco”.
Labour has called for a two- or three-week national ‘circuit break’ lockdown to avoid the chaos and confusion caused by regional restrictions and the new three-tiered system that has been criticised for being unclear.
Trade union UNISON was also critical of Serco’s new profit forecasts, with its assistant general secretary saying “shareholders shouldn’t be rubbing their hands with glee when the test and trace system is a catastrophe”.
Commenting on the new profit figures, the Shadow Chancellor of the Duchy of Lancaster said: “This is grim beyond belief. While Serco is raking in the profits, people are paying the price for its failure.