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Source: Swiss Canton de Vaud – news in French

Communiqué from the Council of State

Posted on October 8, 2020

The heads of the departments in charge of health and the economy remind the population of the meaning and public utility of the obligation, imposed in particular on coffee shops and bars, to have a reliable traceability system and respectful of customer data protection. In this sense, a digital solution should be favored. In the very specific context of the pandemic, a reliable traceability system ensures that the cantonal doctor can quickly identify the case of proven contamination in a public place. It also makes it possible to limit quarantine to those directly concerned. It is considered essential, by the Swiss health authorities, to keep the economic catering sector active and prevent its outright closure. The objective of this obligation is therefore both health and economic.

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The obligation for coffee shops and restaurants to have a reliable traceability system is debated. The heads of departments in charge of health and the economy therefore intend to remind both the economic players concerned and the population of the very meaning of this requirement. The growing evolution of the pandemic, particularly rapid in the canton of Vaud, recently led the Council of State to take new measures that came into force on September 17, 2020. In this context, it has in particular reinforced the requirement of systematic use of a customer identification device in all public places serving food or drinks.

Since June, this obligation has been based on the Federal Ordinance on measures to combat the COVID-19 epidemic in special situations (arts. 4 and 5) and on the COVID-19 directive of the Council of State. The checks carried out during the summer by the competent authorities have shown that the obligation of traceability poses serious reliability problems in its daily application. Faced with this situation, the Council of State decided on September 15 that a customer identification system should be used systematically. This device must nevertheless be approved by the umbrella organization of the branch, in consultation with the cantonal doctor’s office. These provisions were preferred to the closure of the establishments concerned.

There are digital solutions enabling the identification of an establishment’s customers, which alleviate this constraint for both the merchant and his customer. Choosing one system over another is the responsibility of each merchant. That said, the two departments concerned recommended to GastroVaud, the umbrella organization for coffee shops, restaurants and bars, to prioritize the implementation of digital solutions and to keep the use of paper for exceptional situations such as the absence of mobile networks. or customers who do not have a smartphone, for example, etc. According to the directive of September 15, these IT solutions must be approved by GastroVaud in consultation with the cantonal doctor.

The department heads in charge of health and the economy invite the entire population to show understanding towards establishments subject to the constraint of customer tracing, reminding them that this gesture has the sole objectives of to allow the necessary sanitary measures to be put in place in the event of COVID-19 contamination in a public place, and to keep food and drink establishments open, on this condition. It also makes it possible to limit quarantine to only those concerned.

State of Vaud Information and Communication Office


DSAS, Rebecca Ruiz, State Councilor,021 316 50 04
DEIS, Philippe Leuba, State Councilor,021 316 60 10
DSAS, Dr Karim Boubaker, cantonal doctor, General Directorate of Health,079 597 64 14


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