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MIL OSI Translation. Region: Russian Federation –

Online services will help Muscovites to pay for telephone and utility services, to monitor the content of the entrances, as well as the time to transmit the meter readings.

Because of the threat of the spread of coronavirus, many residents of the capital transferred to remote work or can’t leave the house. Urban online services portal and the mobile app will allow citizens time to transmit the meter readings, do not delay the payment of utilities and phone, as well as to solve other issues.

Online services housing from year to year remain in the top three in-demand among users of According to the Department of information technology of Moscow, from the beginning of 2019, residents appealed to these services more than 66 million times.

“Citizens pay for utility services, home phone, transmit the meter readings of water and electricity online at any convenient time. Today, the possibility of payment for utility services from home as relevant as ever. Residents don’t have to worry about late payment and use or mobile applications to solve these issues, to teach their relatives, especially the older generation, to use the services provided by the city,” — said the press service

Department of information technology of Moscow.

Several convenient ways to pay utility bills

A single payment document (ENP) for payment of utility services can be obtained at portal First you need to register on the website, provide the apartment address and code of the payer who is in receipt of. To pay the bill, you can also remotely via the portal. Detailed instructions on how to pay the ENP online, posted on the website.

Another handy method of online payment service “My payments” on Here you can pay a fine for a traffic violation and judicial debt, to recharge your phone or pay for Internet. The user may choose to pay one particular account or all at once. Also available the service “Autopayment”. To learn more about the payment methods and possible Commission here.

For those who prefer to use smartphones available city mobile applications. For example, the application “public Services of Moscow” municipal services can be paid for using the service “Charges for utility services”. You can also set reminders to pay bills for the apartment, as well as to and download ENP.

Utilities available in the official mobile app of the portal “My Moscow” in the section “My home”.

Download application for both iOS and Android. To use the services, residents need to specify information about the apartment, including the counters and the payer code for transmission of indications of water, and the number of the metering device and the personal account for measurement transmission of electricity. If you have already specified in your account portal then it syncs automatically.

How to upload meter readings

The readings of electricity meters need to be served with the 15th to the 26th of each month, and water meters — with the 15th of the current month to the 3rd of the following month. On you can use the service “submission of readings, surveys of water” and “Taking readings and payment of electricity”.

To transmit data on water consumption and electricity can be directly from your personal account via the widget “Utilities”. It saves the meter readings transmitted for the previous calculation periods.

With a smartphone to transfer the readings in the application “public Services of Moscow” through the service “the introduction of the testimony” or the app “My Moscow” in the section “My home”.

Decide communal questions online

To resolve the issues associated with the maintenance of the entrances and multi-family homes, residents can through the service “Unified dispatch center” (CDC), leaving the application in a mobile application “public Services of Moscow”.

For this you need to choose the service “Unified dispatch center” and click ” “. This will open a window filing, where consistently chosen case category, you define the type of the defect and address. The treatment register and take the work in a few minutes. The status of the application execution can be tracked directly in the mobile app.

EDITOR’S NOTE: This article is a translation. Apologies should the grammar and or sentence structure will not be perfect.

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