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Source: Australian Transport Safety Bureau

The ATSB is investigating an incorrect configuration incident involving a Boeing 787, registered VN-A870, flight VN781, operated by Vietnam Airlines near Melbourne Airport, Victoria, on 19 September 2019.

During approach to land, Melbourne Air Traffic Control advised the crew that the aircraft’s landing gear was observed not to be extended. The crew initiated a missed approach.

As part of the investigation, the ATSB will obtain information from the flight crew, and additional information as required.

A report will be released at the end of the investigation. Should a critical safety issue be identified during the course of the investigation, the ATSB will immediately notify those affected and seek safety action to address the issue.